Same number today at 9:00 AM. Help Desk student recognized and didn't even start the verification process because he knew it was a bad actor.

The phone number from earlier in the week was 801-298-8080. I called it later that day and it is a Google Voice number. I haven't tried today's number.

Jim

On Fri, Jun 28, 2024 at 4:23 PM Shaun Stapley via USHE-ISO <ushe-iso@lists.dixie.edu> wrote:

Same exact people that were after us this morning. At about 9: 45am we had a phone call to the help desk from the exact same number attempting to reset a former Dean's password. Had his social and birthdate handy. Luckily the Help Desk agent

Same exact people that were after us this morning. At about 9:45am we had a phone call to the help desk from the exact same number attempting to reset a former Dean's password. Had his social and birthdate handy. Luckily the Help Desk agent knew the person being impersonated and knew it was fake. They were persistent, calling back multiple times.

From: USHE-ISO <ushe-iso-bounces@lists.dixie.edu> on behalf of Eric Bennick via USHE-ISO <ushe-iso@lists.dixie.edu>
Sent: Friday, June 28, 2024 4:12 PM
To: ushe-iso@lists.dixie.edu <ushe-iso@lists.dixie.edu>
Subject: [USHE-ISO] Phone number for hacker social engineering service desk

I think Jeremy asked about the phone numbers for calls from hackers. We had another social engineering call that was definitely a bad actor this morning, the phone call came in from 205-383-1176.

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